Shipping Policy
Made-to-Order, Worth the Wait
Each Panache Co. piece is crafted just for you. Whether you choose our Demi-Fine jewellery or a custom engagement ring, nothing is pulled from dusty stock shelves. We don’t do mass production — just intentional craftsmanship.
Delivery Timelines
Demi-Fine Jewellery
- Standard Delivery: 10–14 working days (Made-to-order production + shipping)
- Express Service: Available on select items — please enquire
Engagement Rings & Bespoke Pieces
- Standard Delivery: 2-3 weeks depending on complexity
- We’ll keep you informed with progress updates every step of the way.
Shipping Zones
UK Shipping
- FREE tracked shipping on all orders over £100
- £4.95 flat fee under £100
- Delivered via Royal Mail Tracked 24 or DHL Express for high-value pieces
International Shipping
- Yes, we ship worldwide. Rates calculated at checkout based on location.
- Please note: Import duties & taxes may apply based on your country.
Insurance & Tracking
Every parcel is fully insured and comes with tracking. You’ll receive updates when your order is dispatched — including estimated delivery date and courier details.
Discreet & Elegant Packaging
Your jewellery arrives in our signature packaging, beautifully boxed and ready to gift. No brand markings on the exterior — for discretion, especially around proposals and gifting.
Need it Sooner?
Have a specific date in mind? Proposing soon? Gifting deadline? Drop us a message before ordering — we’ll always try to make it happen.
